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Jobdetails

Beschreibung

As Service Manager you will be responsible for creating and maintaining a holistic ITIL based Service Management structure to Interoute’s most important Unified Connectivity, Unified Communications and Unified Computing customers.

Aufgaben

  • Representing the customer interests and helping Interoute understand what the customer has and more importantly what they use IT for in the context of their business
  • Working hand in hand with Sales, looking to provide operational satisfaction to the customer at acceptable margin while Sales manage the general commercial customer relation with a view to revenue growth
  • Supporting the implementation of standards for how customers are brought on board and how they are supported in life and providing the relevant internal and external stakeholders with clear and unambiguous expectations

Über Interoute

Interoute ist Eigentümer und Betreiber einer der europaweit größten Cloud Services Plattformen. Dazu gehören ein Glasfasernetz mit einer Gesamtlänge von über 67.000 km, zwölf Rechenzentren für das Hosting von Daten und 31 für diesen Zweck errichtete Colocationzentren sowie Direktanbindungen an knapp 200 weitere Rechenzentren von Partnern in Europa. Damit bietet Interoute Kunden und Mitarbeitern exzellente Perspektiven und ist nicht umsonst der wachstumsstärkste Telekommunikationsanbieter Europas.
» mehr über Interoute erfahren

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